FAQ

What is your return/exchange policy? 

Is your purchase not quite right with what you expected? (e.g different colour/size/damage). We accept your request within 7 days of receiving your orders. Please contact us via our email at hello@triupcycle.com stated with your order number and the reason why you would like to return/ exchange it.

Note: We will not cover the return/exchange shipping fee

 

Do you offer international shipping?

Yes, we do ship our product internationally.  Please contact us via our email at hello@triupcycle.com to get a quote on shipping fees to your address

 

How do I wash Tri Upcycle products?

Please keep in mind that the fabric is made from an unused hotel bed line therefore we recommend gently handwashing it with mild detergent to maintain the colour and quality of the fabric